Player Portal FAQs
The Player Portal is a separate page where you can view your current offers, your card status, win-loss statements, and your current points or comp dollars.
I did not receive my verification email after registering.
Our support staff is available during the hours of 8 AM - 5 PM EST Monday - Friday. Any request after hours will be handled in the order they were received the following business day.
Has it been 24 hours since your initial Rewards club sign up? Please allow 24 hours. Our Player Portal information is updated daily at 12 PM EST for the previous day. If you continue to have issues after the 24-hour period, please fill out the form below to contact our support staff.
Please fill out the form below to contact our support staff with your additional questions.